Customer Service
100% Satisfaction Policy
Your complete satisfaction is essential to our success, and we take it seriously. If for any reason you're not happy with your purchase, please return it to us, in its original condition within 30 days of receipt.
Returns and Exchanges
Please note: shipping charges are non-refundable.
Returns should be sent to:
107 Fieldstone Court
Chapel Hill, NC 27514
Home: 919-967-2820
Cell: 919-951-9100
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Privacy Policy
Your Privacy and Security
Alison B Designs understands the concerns of online shoppers. We are committed to the highest standards of privacy and security.
Alison B Designs respects the privacy of our users. Therefore, under no circumstances will we sell, share, or rent user's private information for profit. We collect information from our users at several different points on our website for the sole purpose of fulfilling the direct requests and orders from our users.
We request information from the user on our order form. Here a user must provide contact information (such as name and shipping address) and financial information (credit card number, expiration date). Credit card information is encrypted and not stored on our server. This information is used for billing purposes only and to fill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
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